dawnbit

Maximo Application Suite!

Assessments

With over 2 decades of Maximo Implementation experience, DawnBIT can help implementing Maximo Application Suite (MAS)  assessments to ensure successful deployment and integration. These assessments typically cover technical, functional, and business aspects. Here are the key types of assessments which DawnBIT has expertize in which are involved in MAS project implementations:

    1. Business Requirements Assessment
    1. Technical Assessment
    1. Functional Assessment
    1. Data Assessment
    1. Security Assessment
    1. Performance Assessment
    1. Organizational Readiness Assessment
    1. Project Risk Assessment
    1. Cost Assessment
    1. Regulatory and Compliance Assessment
    1. User Experience (UX) Assessment
    Assessment

    Administration

    • Administering the Maximo Application Suite (MAS) involves a range of activities to ensure the system runs smoothly, efficiently, and securely. These activities span across system setup, maintenance, user management, security, monitoring, and troubleshooting. Here’s a detailed look at the key administration activities  DawnBIT can do for your business in MAS:

      • System Setup and Configurationto Ensure MAS is correctly installed and configured to meet organizational needs.
      • User and Role Managementto manage user access and permissions to ensure security and appropriate access levels.
      • Security Management to protect the system and data from unauthorized access and security threats.
      • Data Management for ensuring data integrity, accuracy, and availability.
      • Performance Monitoring and Tuning for ensuring the system performs optimally and can handle the load efficiently.
      • Patch Management and Upgrades to keep the system up-to-date with the latest features and security patches.
      • Incident and Problem Management to address and resolve system issues promptly to minimize downtime.
      • Compliance and Audit to ensure the system complies with relevant regulations and standards.
      • Report and Dashboard Management for providing stakeholders with necessary insights and data analytics.
      • Training and Support to ensure users are proficient with the system and can utilize its features effectively.
      • Integration Management to maintain seamless integration with other enterprise systems.
      • Change Management to manage changes to the system in a controlled and systematic manner.
      • License Management to ensure compliance with licensing agreements and optimize license usage.
      • Environmental Management to manage different environments (development, testing, production) effectively.

      These administration activities help ensure that MAS operates efficiently, securely, and in alignment with business needs. Regular monitoring, maintenance, and proactive management are key to sustaining the system’s performance and reliability.

    Implementation

    • DawnBIT recognizes that the success or failure of a Maximo project can often hinge on the quality of project management. DawnBIT’s extensive Project Management methodology for client application clearly defines the role of Project Manager through each stage of project implementation — from pre-project preparation to planning and analysis, validation of requirements to post go-live support, which includes the establishment of checkpoints weeks and months after the go-live period ends to determine overall client satisfaction.
    • Maximo Architecture
    • Change Management Approach
    • Workflow Development
    • Date Conversion and Migration
    support

    Support

    DawnBIT’s supporting the Maximo Application Suite (MAS) involves a range of activities designed to ensure the system operates smoothly and meets the needs of its users. These activities encompass technical support, user assistance, system maintenance, and continuous improvement. Here’s an overview of the key support activities for MAS:

    • User Support to provide assistance to users to ensure they can effectively use MAS.
      • Incident Management to quickly address and resolve system issues to minimize downtime.
      • Problem Management to identify and address the root causes of recurring issues to prevent future incidents.
      • System Monitoring and Maintenance to ensure the system operates efficiently and remains available to users.
      • Change Management to manage changes to the system in a controlled manner to minimize disruptions.
      • Configuration Management to maintain a consistent and accurate configuration of the MAS environment.
      • Integration Support to ensure seamless integration between MAS and other enterprise systems.
      • Security Management to protect the system and data from security threats.
      • Compliance and Audit Support to ensure MAS meets regulatory and compliance requirements.
      • Continuous Improvement to continuously enhance the system and support processes.
      • Vendor and Partner Coordination to work effectively with MAS vendors and partners to ensure smooth operations.

      These support activities help ensure the Maximo Application Suite operates efficiently, securely, and effectively, meeting the needs of the organization and its users. Regular monitoring, prompt issue resolution, and continuous improvement are key to providing robust support for MAS

    Training

    Training activities for the Maximo Application Suite (MAS) are crucial to ensure that users are proficient in utilizing the system’s functionalities and can operate it effectively. Comprehensive training helps in minimizing user errors, improving productivity, and ensuring a smooth adoption of the system. Team DawnBIT can help your business in these key training activities for MAS:

    • Training Needs Assessment to Identify the specific training needs of different user groups.
    • Training Plan Development to create a structured and comprehensive training plan.
    • Training Material Preparation to develop high-quality training materials to support the training sessions.
    • User Training Sessions to conduct training sessions to educate users on MAS functionalities.
    • E-Learning and Online Training to offer flexible and accessible training options through online platforms.
    • Train-the-Trainer Programs to equip internal trainers with the necessary skills and knowledge to train others.
    • Certification Programs to certify users and trainers to ensure they have attained a certain level of proficiency.
    • On-the-Job Training and Support to provide continuous support and learning opportunities in the workplace.
    • Feedback and Evaluation to assess the effectiveness of the training programs and make necessary improvements.
    • Advanced and Specialized Training to provide in-depth training on advanced features and specialized topics.
    • Continuous Learning and Development to foster a culture of continuous learning and development among users.
    training

    Upgrade

    Upgrading the Maximo Application Suite (MAS) involves a series of well-planned activities to ensure a smooth transition from an older version to a newer one. This process is critical for leveraging new features, improvements, and security updates and DawnBIT has highly experienced and upgrade certified resources . Here are the key activities involved in upgrading MAS:

      • Pre-Upgrade Assessment to evaluate the current system and identify potential challenges and requirements for the upgrade.
      • Planning and Preparation to develop a comprehensive plan to guide the upgrade process.
      • Environment Setup to ensure that the necessary environments are ready for the upgrade process.
      • Data Backup and Validation to safeguard existing data and ensure its integrity post-upgrade.
      • Test Upgrade Execution to conduct a trial run of the upgrade in a non-production environment to identify and address potential issues.
      • User Acceptance Testing (UAT) to ensure that the upgraded system meets user requirements and expectations.
      • Training and Documentation to prepare users and administrators for the upgraded system.
      • Final Preparation to ensure all prerequisites are met for the production upgrade.
      • Production Upgrade Execution to perform the upgrade in the production environment with minimal disruption.
      • Post-Upgrade Validation to ensure the upgraded system is functioning correctly and efficiently.
      • Ongoing Support and Optimization to provide support and continuously improve the upgraded system.

    Integration

    • Enable data consumers to quickly find, prepare and use governed data with robust search methods and semantic intelligence.
    • Asynchronous Intergration
    • Synchronous Intergration
    • Rest Integrations
    • Enterprise Maximo
    • Adapters
    integration